Service status

You can check if a service issue affecting you is already being dealt with, so you don't have to raise a fault.
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Broadband & Email
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Service updates

To hear the latest broadband status, call us free on 0800 169 0199

There is currently no reported problem

Reported	Details	Status
20 November 2008 02:49 PM	Problem in the Toothill area We are aware of a problem in the Toothill area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01793	Resolved Updated 20 November 2008 05:00 PM
19 November 2008 06:27 PM	Problem in the Ballinluig and Ballachulish areas We are aware of a problem in the Ballinluig and Ballachulish areas, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01796 01855	Resolved Updated 19 November 2008 07:15 PM
19 November 2008 10:38 AM	Help Desk - Ireland At present we are experiencing problems with our BT Broadband Office helpdesk telephone lines in Ireland. We hope to have this resolved shortly and would like to apologise for any inconvenience this may cause and thank you for your patience.	Resolved Updated 19 November 2008 03:00 PM
18 November 2008 02:37 PM	Problem in the Wolverhampton Central area We are aware of a problem in the Wolverhampton Central area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01902	Resolved Updated 18 November 2008 05:00 PM
17 November 2008 04:09 PM	Problem in the Aberdeen Balgownie area We are aware of a problem in the Aberdeen Balgownie area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 0122 and 01224	Resolved Updated 18 November 2008 03:55 AM

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