Downloads
Note: In order to open the driver files, you will need to have Winzip or a similar extraction program such as Stuffit Expander.
Download BT Broadband Desktop Help diagnostic software
Free utility that helps with connection and email problems
Latest modem and router drivers for BT Total Broadband products
BT Home Hub firmware recovery tool
Patches
Are you a business customer? Click for latest modem drivers for BT Business broadband
Latest modem drivers for BT Broadband products
Applies to all BT Broadband products and to products formerly known as BT Openworld Home 500 Plug & Go and BT Yahoo! Broadband 1Mb with modem.
| Modem | Modem support | Your operating system | Latest driver |
| BT Home Hub | Y | PC: Windows 98 SE, ME, 2000, XP and Vista | [Download driver] [Installation instructions] |
| Mac: USB connection not available | - | ||
| Voyager 205 Router | Y | Windows 98 SE, ME, 2000 and XP NB: Not Windows Vista compatible |
[Download] |
| Mac OS9, 10.1, 10.2, 10.3 | [Download] | ||
| Voyager 210 Router | PC: Windows 98 SE, ME, 2000, XP and Vista | [Download] | |
| Mac: USB connection not available | - | ||
| Voyager 220V router | Y | PC: Windows 98 SE, ME, 2000, XP and Vista | [Download] |
| Mac: USB connection not available | - | ||
| Voyager 2091 router | Y | PC: Windows 98 SE, ME, 2000, XP and Vista | [Download] |
| Mac: USB connection not available | - | ||
| Voyager 2500v router | Y | PC: Windows 98 SE, ME, 2000, XP and Vista | [Download] |
| Mac: USB connection not available | - | ||
| BT Wireless Hub 1800HG (USB drivers) |
Y | Windows 98 SE, ME, 2000, XP and Vista | [Download] |
| Mac OS 10.2.x, 10.3.x and 10.4.x | [Download] | ||
| Thomson (Alcatel) |
Y | PC: Windows 98SE, ME, 2000 Pro, XP and Vista- Complete (32 bit) |
3.012
[Download] |
| PC: Windows 98SE, ME, 2000 Pro, XP and Vista- Upgrade (32 bit) |
3.012 [Download] |
||
| PC: Windows XP and Vista (64 bit) |
See Thomson website | ||
| Mac: OS 8.6 to 9.2 |
3.012
[Download] |
||
| Mac: OS 10.1 and 10.2 - Complete* |
3.012
[Download] |
||
| Mac: OS 10.1 and 10.2 - Upgrade* |
3.012
[Download] |
||
| Westell | Y | PC: Windows 98, 2000 Pro or ME NB: Not Windows Vista compatible |
Westell_1_7_230303Q_98 [Download] |
| PC: Windows XP | Rel_1_11_0007Q [Download] |
||
| Mac: OS 8.6 to 9.0 |
Westell_1_7_230303Q_Mac [Download] |
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* Important note: Mac OS10.0 is NOT supported by any BT Yahoo! Broadband product |
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| Patches - only download these if instructed to do so by our technical helpdesk | |||
| Patch 01 | Remove RunNetHelp.exe 001 | ||
| Patch 02 | Remove FirstRun.exe 001 | ||
| Patch 03 | iKernelFix.zip | [Download] | |
| Patch 04 | Thomson Speedtouch 330 extended reach driver | [Download] | |
| Patch 05 | Voyager 105 USB ISO mode upgrade | [Download] | |